Privacy policy

Updated October 2, 2026

Information you provide

When you request service, we collect your name, phone number, property address and any optional email address or project details you provide. Do not include payment information, access codes or other sensitive information in the form.

How it is used

Rapid Rescue uses this information to respond, assess the request and arrange plumbing service. Submitting a request does not enroll you in a marketing list or confirm an appointment.

Website analytics

We use Google Analytics to understand website visits, traffic sources and campaign performance. It may collect the pages viewed, approximate location, device and browser information, referring website and interactions such as a call-link click or a successfully accepted service request. We do not send the name, phone number, email address, property address or message entered in the request form to Google Analytics.

Google Analytics uses first-party cookies and similar technologies. Advertising signals and ad personalisation are disabled in our site configuration. You can limit analytics cookies through your browser settings or use the Google Analytics opt-out add-on. Google processes analytics information under its own privacy practices.

Service providers

The website is hosted by Vercel. Form notifications are sent through Resend. Cloudflare Turnstile helps protect the form from spam and processes technical browser information. Google Analytics provides website measurement. These providers process information to operate, secure and measure the service.

Retention and requests

Request information is kept as needed for service communication and business records. Analytics retention is controlled in the Google Analytics property. To ask about your information or request correction or deletion, use our contact form or call 626-887-2743. Applicable recordkeeping needs may affect what can be deleted.

Third-party links

City, utility and other external websites have their own privacy practices. This policy applies to this website.