An active leak or sewage backup needs prompt attention. Call us to describe the problem, confirm current availability and arrange the next step.
Call for current availability
Share your address, what is happening and whether water is actively escaping. We will discuss availability and the next step. Arrival time depends on location, access and current calls; an online request is not a confirmed dispatch or appointment.
Limit further damage when it is safe
Stop using fixtures involved in a backup. If you know the correct water shutoff and can reach it safely, closing it may limit a water leak. Keep people and pets away from sewage and avoid wet electrical equipment. Do not enter an unsafe area to reach a valve.
From immediate control to a repair plan
The first priority is assessing the active problem. Once the source and access are understood, we explain the proposed repair, any temporary measures and follow-up work. Photos and a short account of what happened can help, but do not delay a call to gather them.
Your question, answered
Should I use the form for an urgent problem?
Please call 626-887-2743 for urgent availability. The form is for service requests and does not guarantee immediate monitoring or a dispatch.